Who would have thought we would have ever had a need for fake (artificial) intelligence? I mean, don’t we want REAL intelligence?
Artificial Intelligence (AI) is the latest trend of 2023. It’s here to stay. Big companies have embraced it.
I have had first hand exposure to the effects of AI through customer service communication. My real person emails to various entities have been answered by phony emails. Using first names like Beth or Jennifer, these customer service “agent” respond in a timely manner with obvious canned words. They make you think there are providing effective customer service when in fact they are placating you. When I try and call they “agents” I instead get another human who informs me the email response “is our internet service representative” with no authority or power to get anything done.
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